Understanding Data Transfer When Using Microsoft Products in China

When using certain Microsoft products specifically offered in China, some of your data may be transferred from China to another country or region. This data transfer occurs when you use these products, and it is necessary for them to work as expected.

The products that require data transfer are listed below, along with information on what data is processed by Microsoft (and not locally in the app or on the device). If you do not agree to the data transfer, you can choose to stop using the product.

What Happens When My Data Is Transferred?

When your data is transferred, it will be processed in another country or region where Microsoft operates, including but not limited to the United States. This allows Microsoft to provide you with the full range of services and features for these products.

Why Does My Data Need to Transfer from China to Another Country?

Microsoft needs to transfer some of your data from China to process it and make it possible for the product to work as expected. For example, when using Office for the web and Office Add-ins, your browser may need to send certain information to Microsoft's servers in another country.

How Can I Access My Personal Data?

If you need to exercise your rights to access your personal data, you can contact us as described in the Microsoft Privacy Statement at 'We recommend visiting the official website.'. We will process and protect your personal information in accordance with this statement.

What If I Don't Agree to the Data Transfer?

If you do not agree to the data transfer, you can choose to stop using the product. Please refer to your product documentation for more information on what data is processed by Microsoft for each product listed below.

Get Help and Support

If you are having problems signing in or need help with your Microsoft account and subscriptions, visit 'We do not recommend downloading anything other than from the official website.' for Account & Billing Help. You can also get support from other users in our Community forum or contact us directly using the Contact Support button at 'Do not download software from sources other than the official website.'.

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